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Terms of Service

Please read these terms carefully before using our services.

Legal Notice

These terms are governed by Indian law and comply with the Information Technology Act, 2000 and Consumer Protection Act, 2019.

1. Agreement Overview

By accessing and using Hashtag Traveller's services, you agree to be bound by:

  • These Terms of Service
  • Our Privacy Policy
  • Our Cancellation Policy
  • Applicable Indian laws and regulations

2. Service Terms

Booking Services

  • Accurate information provision
  • Valid documentation requirement
  • Age restrictions compliance
  • Payment obligations
  • Booking confirmation process

User Responsibilities

  • Account security maintenance
  • Accurate personal information
  • Compliance with local laws
  • Respectful service usage
  • Third-party interaction

3. Payment and Pricing

Payment Methods

  • All major Indian credit/debit cards
  • UPI payments
  • Net Banking
  • EMI options (where applicable)

Pricing Terms

  • All prices are in Indian Rupees (INR)
  • Inclusive of applicable GST
  • Subject to TCS for international bookings
  • Dynamic pricing based on seasonality

4. Intellectual Property Rights

All content on Hashtag Traveller is protected under Indian Copyright Act, 1957:

  • Website content and design
  • Logos and trademarks
  • Images and videos
  • Text and descriptions
  • User interface elements

5. Liability and Disclaimers

Service Limitations

  • Force majeure events
  • Third-party service quality
  • Weather-related disruptions
  • Documentation issues

Non-Liability Cases

  • Personal accidents or injuries
  • Loss of personal belongings
  • Third-party actions
  • Visa rejections

6. Dispute Resolution

All disputes shall be resolved as per Indian law:

  1. Initial resolution through customer support
  2. Mediation if required
  3. Consumer court jurisdiction
  4. Arbitration as per Indian Arbitration Act

7. Privacy and Data Protection

We comply with Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011:

  • Data collection and storage in India
  • Encryption of sensitive information
  • No unauthorized data sharing
  • Regular security audits
  • Data breach notification protocol

Contact Information

For any queries regarding these terms, please contact:

  • Email: infohashtagtraveller@gmail.com
  • Phone: +91 9116552195
  • WhatsApp: +91 9116552195
  • Hours: Monday to Saturday, 9:00 AM to 8:00 PM (IST)